Increase Your Salesforce Org Value

Increase Your Salesforce Org Value Business activity has slowed to a crawl.  The impact of current events has your Salesforce org’s future enhancements on hold while the leadership team navigates the business through treacherous waters.  Your org’s roadmap is unclear as you pivot away from a proactive work strategy of meeting future business needs to […]

Is Now the Time for a UX Audit?

A UX Audit Could Save Your Business While most of the world is now under some sort of stay-at-home ordinance, businesses are facing challenges on many fronts.  Since consumers cannot physically interact with a business at this time, it is critical that a business provides the consumer with the best user experience (UX) possible in efforts to engage […]

Understand The Relationship Between Customer Journey & Growth

The Connection Between Customer Journey and Growth Improving customer growth is a goal every business shares. The more customers you have, the more revenue will increase. While there are many different strategies you can employ to boost customer growth, one particular practice that every business should implement is to map the customer journey. Mapping the […]

The Evolution of CRMs – What Does a Modern CRM Look Like?

The Evolution Of CRM’s – Keeping Up With The Latest Trends Over the years, businesses have become more customer-oriented and more dependent on data collection and analysis than ever before. As a result, CRM (customer relationship management) solutions have become a necessary tool for success in today’s business landscape. There are many different CRM solutions […]

7 Ways to Gather Meaningful Data About Your Customers

7 Customer Data Collection Methods To Boost Your Marketing Strategy As far as marketing strategies go, only one thing is for certain — there’s no such thing as a recipe for success. Every brand is different and every customer is different. The question is, how exactly can you improve your marketing efforts so that you’re […]

Understanding How Salesforce Service Cloud Works

Assessing if Salesforce Service Cloud is Right For Your Enterprise Business As a business of any size, implementing a CRM (customer relationship management) tool is a good idea. A CRM will consolidate all of your customer data (such as contact information and account information) from all of the different channels that you use to engage […]