As part of the production support, we helped them to enter new markets as well as to enhance the features of the commission model and the broker portal

It was a nice blended rate, and we kept improving the engine as we continued to make sure that it was humming

Collectively, we were almost working 16 hours per day so we were able to accelerate the speed to market

production support

This project was a natural extension of the development project that we did for this client which focused on
Commission Engine Broker Portal Production Support.

Impact

After we launched the minimum viable product, we prioritized other user stories for subsequent pages. We added features as part of the production support, which helped the client in multiple ways, including optimized structuring that allowed them to configure the newer and more complex types of commissions, and gave them the ability to go into different markets. As part of the production support, we helped them to enter new markets, as well as to enhance the features of the commission model and the broker portal.

Solution

For this set of projects, it was planned from the beginning that we would transition into production support. The client liked our value engine of keeping a smaller, two-person team here in the states and three developers in our New Delhi office. It was a nice blended rate, and we kept improving the engine as we continued to make sure that it was humming as it was supposed to.

Result

The cost for us to support their system rather than them supporting it was not a substantial savings in terms of maintaining a team of five full-time employees, but it was magnified by our project acceleration. Collectively, we were almost working 16 hours per day so we were able to accelerate the speed to market. Utilizing the expert skills of an outsourced team can
help your business save on overhead, time, and money, and can thus simultaneously better the bottom line of the enterprise and increase productivity. The experts at Cyber Group can not only help to optimize business IT assets and develop novel applications for your enterprise’s growth, but can also help to support your applications and IT infrastructure as a whole.