Customer Experience

Our client is a provider of specialized analytical software to support small to mid-sized hedge funds. They have their own in-house development team and sought out a partner to provide data consolidation and integration to feed their software platform. Impact Success in the hedge fund industry is dependent on collecting and synthesizing data from many […]

Integration Architecture

The project for this client was an application development project, which entailed the integration between the back office system and the Content Management System, the latter of which was WordPress. Impact Our team at Cyber Group did both the promotion and commission systems rollout and integration workflows along with integrating the CMS in one contract. There […]

Quality Assurance Automation Technologies

We partnered with a retail energy client on a QA Automation Project, with a focus on SQL, Selenium, .Net, and QA  Automation technology stacks. Impact Our client had existing CIS’s and every time they made changes (whether regulatory or market-driven) their entire CIS was processed manually whether the CIS process was a  regression test, system integration testing, or new people doing testing. This was very time-consuming and was affecting their deadlines since […]

Customer Information System Assessment

Our client and our project were associated with application development and a CIS assessment. The problem that we were hired to solve revolved around a paper deliverable versus a software development project. Impact The customer had a CIS system which was developed 18 years ago, and the language on which it was written – regarding […]

Product and Rate Automation

Cyber Group was brought in to help our retail energy client develop a products and rate automation application. Impact With energy rates changing by the hour and by the day, every Retail Energy Provider (REP) operates on an extremely thin margin. The margin between wholesale prices and retail prices are incredibly low, making it vital […]

Omni Channel Application Development

We at Cyber Group worked with our retail client to enhance their Omni Channel Systems which required our expertise in application development and integration. We had earlier managed production support of the e-commerce phases for Omni where we refactored most of the back-end integration code to improve stability and accuracy of the data coming from the […]

Mobile Progressive Web App (PWA)

Our client’s particular project called for building their mobile app for a mobile e-commerce platform. The client was running the mobile system and had been supporting it for a little over a year. It was extremely buggy, unstable, and had a lot of support tickets. Impact Everyone’s attention was focused on the instability of the […]

Mobile App Dev For IOS & Android

Our client for this set of projects was a startup social media software company for sports and recreation projects. Before launching this set of Application Development projects, the idea was to fill the void because there was not yet a social media platform for college sports, such as for NCAA teams. Impact They wanted to build a social media platform with […]

Customer Experience Automation

We partnered with a retail energy client on a Customer Experience Project, in conjunction with a Customer  Automation and Notification system. The biggest hurdle that the client was facing in the industry was in regard to customer retention. They wanted to be able to engage with the customer and stay relevant to them, and they wanted the customer to be more engaged […]

Heroku Migration

Our client is in the home security business and has a growing development team. They quickly grew out of their personal Heroku account and adding and removing developers had become a cumbersome task. This left room for human error to present opportunities for malicious intent. Impact Needing better access controls, team management, and isolated networks, […]