Cyber Group has developed deep expertise in the retail energy space. When it comes to the channels, the core systems and processes and the way customers are purchased and traded among players, we can help.
If you are growing through acquisition, we have systems, tools and processes to assist you in getting those new books of business into production faster. We understand how Salesforce Sales Cloud operates in this environment and have a depth of expertise in this area.
Getting access to a 360 view of the customer in record speed is the key to success in this low margin business. Deploying customer portals and having the data you need to eliminate customer churn and understand profitable books of business will enable your success.
We understand how to get the data you need to understand the 360 view of your customers. Using our proprietary integration tool, Ignite, or some other integration tool, we understand the systems infrastructure well enough to deliver those projects.