Outsourced Software
Quality Assurance

Like most organizations in the world today, your business depends on the software programs you use for almost every facet of your business, including sales, marketing, human resources, customer service, and more. Ensuring that your software works smoothly without any hiccups and that it does what it’s supposed to is incredibly important to not just your day-to-day operations, but to the success of your business as a whole. It’s why you need quality assurance for all of your software systems. However, few companies have the resources available to put together their own dedicated software quality assurance department — and even if you do have the resources, you should consider outsourcing.

Here at Cyber Group, we have a team of dedicated software engineers that will provide your organization with comprehensive quality assurance services so  your software runs properly and maintains its intended functionality.

We Deliver High-End And
Comprehensive QA Services

Here are some of the extensive software quality assurance services that we provide here at Cyber Group:

Before we begin performing quality assurance, we will develop a strategy customized to meet the needs of your infrastructure as well as of your business. Our software engineers will do a thorough audit of your existing software applications to understand their purpose and evaluate their functionality within your company’s operations. We will also research past errors. Based on all of this information, we will prioritize software testing, create a schedule for testing, and determine what tools should be used. Once we’ve mapped out your quality assurance strategy, our software engineers will implement it as an important part of your overall business plan.

Test automation can be hugely beneficial when running software tests that are detailed, repetitive, and require the analysis of a significant amount of data. However, it doesn’t make sense to automate every test you run — and it’s not even possible to do so. Generally speaking, only tests that need to be run continuously should be automated. We will determine what test cases will benefit most from automation and then write test case automation scripts.

Manual testing involves testing a software’s features and functionality by actually navigating the software application and using all of its features. For large scale projects, we will write detailed test cases that our team will follow as they test your software and create reports that outline their findings. Our software engineers can then use these reports to identify issues within the software and then correct them. We often implement manual testing when the test only needs to be run once or twice, in which case automation is not a cost-effective option. In some cases, our testers’ judgement and intuition can help improve your software applications in areas where automation tools cannot.

Quality management includes overseeing the organizational processes and standards involved with performing quality assurance, quality planning, and quality control. Our quality management service will include these elements:

  • Identifying standards to be used in software development processes
  • Documenting process standards
  • Performing quality reviews
  • Performing test data recording procedures
  • Defining the quality attributes that should be associated with a project’s output

Our software engineers will perform quality assessments on all of your software applications to measure the testability, reliability, and maintainability of your software.

We document all of our quality assurance processes. This includes our initial strategy, our evaluations of existing software systems, the process standards that we have established, our quality reviews, and our test cases. We will also provide in-depth reports on the outcomes of our software tests.

As part of our software quality assurance services, we will perform thorough tests on both existing software systems and applications that are being developed. Depending on the software program we’re testing, we will run a variety of different tests (sometimes manually and sometimes automated depending on the case). This includes smoke testing, regression testing, functional testing, load testing, performance testing, and more.

Our Software Engineers
Can Test Any System

All types of software should be tested routinely to ensure functionality, performance, and security. Our engineers are expert at testing these different types of software:

Mobile apps are an excellent way to improve your reach with customers. However, if they don’t function properly due to bugs or a poor UI, customers won’t use them and may even uninstall them. We will test existing mobile apps as well as any mobile apps that are in development to ensure a good user experience.

Web apps help to improve your website experience. For example, online forms and shopping carts are web apps built into your site. Web apps are essentially software applications that run through a browser. Web apps need to be tested thoroughly for several reasons. First, bugs can not only hinder the performance of the app itself, but will end up hurting the user experience of your entire website. It is important to note that web apps tend to be more vulnerable to security issues than other types of software applications.

The bigger your business is, the more likely you rely on an enterprise system, such as an ERP (enterprise resource planning) system, a CRM (customer relationship management) system, or an SCM (supply chain management) system. These enterprise systems are built to meet the needs of an organization rather than an individual. As you can imagine, issues with an enterprise system can cause significant problems across your organization, which is why routine testing is a must.

System apps are apps that come pre-installed on hardware. Users cannot uninstall these apps as they can affect how their device runs. For example, the camera app on most smartphones is a system app. We can test system apps that you have developed or are using to ensure that they are working properly.

Firmware is the software built into any electronic device that allows users to run different programs. It’s essentially what allows the hardware to run and is added as part of the hardware’s manufacturing process. Testing your firmware is important to the security of your hardware. Bugs in your firmware will affect how your hardware runs, affecting all of your software applications.

Businesses of all sizes depend heavily on their desktop apps for a variety of purposes. For example, there’s a good chance you use Microsoft Office applications, such as Word or Excel. And web browsers, such as Internet Explorer, Google Chrome, and Firefox are all desktop apps. Your employees simply won’t be able to work without their desktop apps, which is why testing them for bugs is so important.

Outsourcing QA Improves
Software’s Value

The importance of routine (and thorough) software testing cannot be overstated. You might be wondering whether it’s a good idea to cede control over your software testing to an outside company instead of setting up a team in-house. You’ll quickly find that outsourcing your software quality assurance is the best course of action, especially for small to mid-sized businesses. Here are just a few of the benefits of outsourcing your quality assurance services:

Training your own team of software engineers can be a long and arduous process. You’ll need to onboard new employees as you add them to your team as well. You won’t have to worry about training at all if you outsource since you will have a team of software engineers that have already been trained that will be dedicated to your company’s quality assurance needs.

Training your own team of software engineers can be a long and arduous process. You’ll need to onboard new employees as you add them to your team as well. You won’t have to worry about training at all if you outsource since you will have a team of software engineers that have already been trained that will be dedicated to your company’s quality assurance needs.

Testing software is a complex process and one that can be quite time consuming. Even automated testing requires the code to be written beforehand, after all. At Cyber Group, our software engineers not only have the experience and skills needed to test your software, but they also have access to all of the latest software testing tools as well.

We Will Take On The
Most Critical Solutions

One of the most important facets of a good business plan is the quality assurance strategy for the software your company is using and/or developing. Our quality assurance services will help to ensure that your software functions properly, performs as it should, and remains secure. No matter what types of software applications you’re using, we can provide the quality assurance that you need.

Enhance the value of your software systems and minimize
your overhead costs. Speak to our consultant today.